Who we are

Cohenix is a software development and consulting company, based in 46 Ingersol Road, Lynnwood Glen, South Africa, operating globally to deliver digital solutions.
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Legal Entity Name: EPI-USE Africa
Registered Office Address: 46 Ingersol Road, Lynnwood Glen, South Africa

Compliance with Global Data Protection Laws

Cohenix complies with applicable international data protection regulations, including:

• The General Data Protection Regulation (GDPR) (EU & UK)

• The Protection of Personal Information Act (POPIA) (South Africa)

• The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) (USA)

We are committed to transparency, security, and user rights when it comes to data handling across jurisdictions.

Information we collect

We may collect personal information through the following:

• Contact forms (e.g., name, email address)

• Website analytics (Google Analytics and other tools)

• Voluntary communication with our team

• Cookies and tracking technologies

• Any future newsletter sign-ups or promotional communications

How we use your information

Your information is used to:

• Respond to inquiries or contact requests

• Improve our website experience and performance

• Send marketing or promotional updates (if you've opted in)

• Understand user behavior through analytics tools

• Comply with legal obligations

We process personal data based on legitimate interest, consent, and contractual necessity as applicable.

Cookies and analytics

We use tools like Google Analytics to monitor website traffic and usage patterns. This helps us improve our content and services. You can control or disable cookies in your browser settings.

Marketing and communications

If you opt in to receive updates (e.g., by ticking the consent box on our contact form), we may send you relevant updates and communications. You can unsubscribe at any time via the link in the email or by contacting us directly.

Third-Party services

Your data may be stored or processed via third-party tools and services, such as:

• CRM or email platforms like HubSpot, Mailchimp, or AWS

• Website hosting platforms

• Analytics platforms

These providers are contractually obligated to protect your data in line with this privacy policy.

International data transfers

As Cohenix operates globally, your data may be transferred to servers located outside of your country. We ensure appropriate safeguards are in place to protect your information under applicable laws.

Data retention

We retain your personal data only as long as necessary for the purpose for which it was collected, or until you withdraw your consent (whichever comes first), unless we are required to retain it for legal or compliance reasons.

Your rights

You have the right to:

• Access the personal information we hold about you

• Correct or update inaccurate information

• Withdraw your consent at any time

• Request deletion of your data

To exercise any of these rights, please contact us at: info@cohenix.com

Security

We take appropriate measures to protect your personal information against loss, misuse, or unauthorized access. While no online platform is 100% secure, we follow best practices and review our processes regularly.

California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), subject to identity verification:

• Right to Know: You can request to know what categories and specific personal information we collect and how we use it.

• Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.

• Right to Opt-Out: You may request that we do not sell your personal information (note: Cohenix does not sell personal data).

To exercise these rights, use our contact form on our website. You may also designate an authorized agent to make these requests on your behalf.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent version. We recommend reviewing this page periodically.

Contact us

If you have questions or concerns about this policy, or if you’d like to update or remove your data, you can reach us at:
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Email: info@cohenix.com
Address: 46 Ingersol Road, Lynnwood Glen, South Africa